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Stage 2 Planning Partners

In our business we are always upgrading and installing new systems to meet all of our client needs. These systems need to be online and work together at all times. The Tech Group is available to us whenever we need to do any of these upgrades and their Healthy Network Program keeps us running smoothly. Their knowledge, expertise and ability to always be available via online support, phone support or in person is an asset to our business.

Josh Patrick - President

T.S. Peck Insurance

We are dependent on a outside IT company to help in our business. The Tech Group not only has provided us with expert people but they always go out of their way to be here when we really need them, providing service we can count on.

Kathy Provost

Vermont Lake Monsters

When we decided to install our new state-of-the-art ticketing system, we knew it was something we not could do on our own. The implementation would be an intricate and in-depth process that would take a lot of planning and knowledge in order to get it up and running. With any major change, there were a lot of questions and concerns that we needed answered. The Tech Group listened to our needs and not only came back with a solution, but several ways of going about it. We are proud to call The Tech Group the Vermont Lake Monsters Official IT Partner.

Nate Cloutier - Assistant General Manager

The Essex Agency Inc

We have been dealing with The Tech Group for the past 14+ years with nothing but top notch service from them. Whenever we call for service we either get somebody to dial into our system to fix the problem, somebody to walk us through the issue or somebody at our door to fix the problem. We have bought equipment through them as well and have received very fair pricing and service from them. I would definitely recommend them to any business of any size.

Diana Blow

Cabot Creamery

If your company is looking for an IT partner that is responsive, resourceful, trusting and can talk with you in a way that make sense then look no further because the team at Tech Group is what you want. My experience with the company as a whole from top to bottom has been nothing but positive. I always get the level of expertise required to meet our needs. If you need a company that’s not one person deep and can deliver when you need them I would strongly advise anyone looking for an IT partner to give the Tech Group a call they won’t let you down.

Bob Pembroke - Director of Information Services

Fuse Marketing

The Tech Group helped Fuse set up our first server and network six years ago, and we have relied on their support since then, growing from an 8 person company to over 50 employees. The techs from TG are always very knowledgeable and their deep proficiency in various aspects of IT is invaluable. It's great to know that we can always refer to TG's expertise for both major troubleshooting as well as the day-to-day operations of our network. We have done several major upgrades and every time TG has helped us navigate the process, solving problems that arose and avoiding costly downtime. The Healthy Network program has been very helpful to us in ensuring that best practices are followed and that potential problems are avoided. Having TG as our bsiness partner for the last six years has been a great experience.

FaRied Ibrahim - Computer and Network Operations

David B. Solomon, DDS

We are a small personal service business located just outside of Chittenden County. The Tech Group has installed and supported our work stations and networks since 1995. They have been an integral partner in our business. We have found the Tech Group to be very professional, and to be both sensitive and responsive to the unique needs of our healthcare practice.

David B. Solomon, DDS

Champlain Valley Urgent Care

Champlain Valley Urgent Care has been using The Tech Group for several years with great success. The average Vermont business is not large enough to hire their own IT people. You have two choices when this happens; Waste valuable time trying to "fix it" yourself, or find someone who can. We have been very satisfied with The Tech Group's professionalism, level of responsiveness, and ability to get our systems running optimally. We would recommend The Tech Group without reservations.

Andrew Conte COHC, CIHM - Office Manager / Occupational Health Coordinator

Strategic Wealth Coach, LLC

We began using your services when we had to upgrade our system server to the then new 2003 server. You assisted us in the proper sizing of the server and the set-up and configuration - which all went as planned (no surprises).

Your people are well trained and have supported us in our business efforts in a very timely and efficient manner. Since we began exclusively using you several years ago, we have been very pleased with your professional attention to our needs.

Robert Hudson, CFP, EA, Wealth Advisor

CCTA

We have used the Tech Group for over eight years and have found them to be knowledgeable and responsive to our needs. They can handle both the small job as well as the complex larger projects. We have and will continue to recommend them to other businesses searching for an IT solution.

Chris Cole, General Manager

Vermont Center for Dental Implants and Maxillofacial Surgery, LLC

The Tech Group has always provided an efficient and affordable solution to all of our computer hardware needs. Our computer needs have changed over the years and The Tech Group has been there along the way with critical information that has helped sustain that growth. The Tech Group has a wealth of knowledge and they are true experts in this field. It is nice to know they are only a phone call away.

Dale Christie, Electronics Engineer Lisa Dike, Practice Manager

Kalow Technologies

The Tech Group is a well oiled machine that will meet whatever your needs may be. They have pulled us out of the fire a couple of times and we would recommend them to any business. I have personally dealt with the President of The Tech Group and was treated with honesty, respect and complete professionalism. One of their Senior Technicians drove through a fierce and dangerous winter storm over 3 hours to complete our server replacement. Also, when I called them on a holiday after a network issue had crippled our company's productivity, I was greeted with a warm voice instead of the answering machine I expected to hear. I can honestly testify that The Tech Group has been a great asset to us and I'm sure they will be to anyone else who is in need of their services.

Dale Christie, Electronics Engineer & Code Monkey

 

Champlain Valley Credit Union

It is a pleasure to have the Tech Group as a business partner. They understand the needs of our organization and always make every effort to accommodate us, even on short notice. The friendly, knowledgeable staff is easy to work with and provides us with quality IT service and support. I wouldn't hesitate to recommend the Tech Group to any business looking to outsource their IT needs.

Jim Adorisio - CEO

The Vermont Arts Council

As a small office with no official technical staff, we depend on the services of the Tech Group. We appreciate their patience in explaining technical issues in terms we can understand and their willingness to teach us how to handle some tasks ourselves. In short, they have given us outstanding support with everything from troubleshooting the problem of the moment to assisting with hardware and software solutions that meet our needs and fit our budget.

Lori Hayer

Saint Michael's College

We rely on the Tech Group for quality helpdesk and desktop support services. Their ability to augment our staff during periods of peak demand is essential to our ability to support our students, faculty and staff. They are easy to work with, flexible and honest; in short, they are good partners.

Bill Anderson - CIO

Shelburne Museum, Inc.

The Tech Group has functioned as an advocate for the Shelburne Museum. They are just as willing to tell me I don't need something, keeping the Museum's financial interests in mind. When we first signed on with Tech Group, their technician was able to correctly diagnose a long-standing problem in the first 20 minutes. I firmly believe their healthy network approach helps us to address issues before they become problems. Steve and the rest of the crew are always a pleasure to work with.

Lois M. Nial - Director of Finance & Administration

Main Street Landing

I have worked with The Tech Group for many years and have always found them to be very responsive and knowledgeable. I will continue to rely on the Tech Group for my technical needs.

Joe Ryan - Construction / Property Manager

Delaney Meeting & Event Management

The Tech Group has become an extension of our staff. Their attention to our small business technical needs, ability to provide us with quick, efficient, and cost effective solutions, and great attitude has made them a strong business partner for the past 8 years.

Cindy Delaney

Pre-Tech Precision Machining

Pre-Tech Precision Machining has been utilizing the services provided by The Tech Group for a number of years with great success. They are an IT partner that listens to what you need and provides a solution in a way that make sense. Our experience with the company from top to bottom has been nothing but positive and we have been very satisfied with The Tech Group's professionalism, level of responsiveness, and ability to meet our IT needs, even on short notice. We would recommend The Tech Group as an IT partner.

Kevin M. Benedict - Sales/Customer Support Manager

Brian Shuman DMD

I have worked with Steve and The Tech Group for 15+ years. Their service has been superb, their efforts exceed expectations and their integrity beyond reproach. They are honest, trustworthy and knowledgeable. A phenomenal combination and a rare find in today's marketplace. If you are looking for someone to trust, to help you and your business, then you are done looking. You have come to the right place.

Brian Shuman DMD

Vermont Youth Conservation Corps

As a dynamic and ever-changing non-profit, our technology systems are often heavily relied on. The Tech Group has been the key support in assisting us with technology needs that arise as we work to meet our mission.

Jason Buss - Director of Finance and Technology

Chittenden County Regional Planning Commission

The Tech Group was very helpful during a difficult and frustrating two weeks of connectivity issues following our recent office move; staying open late so we could connect to our server, working through various options to get us connected, and being so flexible, available and willing to help when we needed it most. They made a tough transition a little easier for us and we value and appreciate them as our IT service provider.

Pam Brangan - GIS Services/IT Systems Administrator

Carney Antell, LLC

Tech Group's Healthy Network program has provided a consistent and economical maintenance program that allows us to manage our regular updates and assure our software is current and secure.

Timothy W. Carney, CFP

 

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